Terms & conditions
Please read these terms before you order. They explain how buying from Radiance Supply works.
Last updated: 22 October 2026
About these terms
These terms apply to anything you buy from Radiance Supply Ltd (“we”, “us”), whether you contact us through this website, by WhatsApp, by phone or by email.
Prices and product information
- Prices are in Mauritian Rupees and are shown as a guide. They can change, and we may correct any mistake in a price or description.
- Photos are for illustration. Specifications are supplied by the manufacturer or our suppliers and can change.
Availability and orders
Many products are supplied to us by manufacturers and suppliers, or imported for you, so availability changes. An enquiry or order request on this website is a request only. An order is confirmed only when we have confirmed with you the product, the final price, the delivery or pickup details and the expected date.
Payment
You pay when you receive your order, on delivery or at pickup. We do not take any payment in advance, whether online or in person.
Delivery and pickup
Delivery fees and delivery times are confirmed with you before you commit. See our Delivery & Pickup page for how it works.
Cancelling an order
If you want to cancel after we have confirmed your order, tell us as soon as possible. Items we have ordered specially from a supplier for you may not be cancellable, and we will tell you when we confirm your order.
Warranty and faulty items
Products carry the manufacturer’s or supplier’s warranty. The length and terms of the warranty differ by product and brand, and we confirm them when we confirm your order. Please check your products when you receive them and tell us straight away about any damage or fault. Nothing in these terms limits your legal rights as a consumer.
Our responsibility
We take care to describe products accurately, but we are not responsible for losses that are not a direct result of our failing, or for delays caused by suppliers or events outside our control.
Your information
How we handle your personal information is explained in our Privacy Policy.
Contact
Radiance Supply Ltd, Port Louis, Mauritius · +230 5761 5184 · info@radiance-supply.com