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Your Privacy

Privacy policy

What information we collect, why we collect it, and the choices you have.

Last Update: 22 October 2026

At Radiance Supply Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect the information you give us when you use our website or contact us.

1. Information We Collect

When you use our website, we may collect:

  • Personal details (such as name, company, email, phone number, delivery address) when you send an enquiry or order request.
  • Details of the products and quantities you ask about, and your message.
  • Technical data (such as IP address and browser type), which our website host and spam protection record for security purposes. The enquiry form uses Google reCAPTCHA to block automated spam, which is covered by Google’s own privacy policy.

2. How We Use Your Information

We use your information to:

  • Reply to your enquiry and prepare a quote.
  • Confirm availability, and arrange delivery or pickup of your order.
  • Keep records and meet our legal and accounting obligations.
  • Send promotional messages only if you ask us to.

3. Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Trusted service providers (shipping companies, hosting providers).
  • Authorities if required by law in Mauritius.

4. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes above or as required by law.

5. Your Rights

Under applicable data protection laws, you may:

  • Access the data we hold about you.
  • Request corrections or deletion.
  • Withdraw your consent to marketing communications at any time.

To exercise your rights, please contact us at: info@radiance-supply.com

6. Security

We implement reasonable measures to protect your personal data. However, no online system is completely secure.

Radiance Supply Ltd